Privacy Policy

1 Introduction

r798 ("r798", "we", "us" or "our") operates the online gaming information platform accessible at r798.cam. We are committed to protecting the privacy and personal data of every individual who accesses or uses our platform — whether you are visiting from Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar or anywhere else in the world.

This Privacy Policy ("Policy") sets out in clear, plain English how r798 collects, uses, stores, shares and protects personal data in connection with your use of the platform. It also explains the rights you hold over your personal data and how to exercise them.

This Policy applies to all users of r798, including registered account holders, visitors who browse without registering, and individuals who contact our support team. By accessing or using the platform, you acknowledge that you have read and understood this Policy. If you do not agree with any part of it, you should discontinue use of the platform immediately.

2 Definitions

For the purposes of this Policy, the following definitions apply:

• "Personal Data" means any information relating to an identified or identifiable natural person — a person who can be identified, directly or indirectly, by reference to an identifier such as a name, email address, identification number, location data or online identifier.
• "Processing" means any operation or set of operations performed on personal data, including collection, recording, storage, adaptation, retrieval, use, disclosure, erasure or destruction.
• "Data Controller" means the entity that determines the purposes and means of processing personal data. For the purposes of this Policy, r798 is the Data Controller.
• "Data Processor" means a third party that processes personal data on behalf of the Data Controller under a contractual arrangement.
• "User" / "you" means any natural person who accesses, browses, registers on or otherwise uses the r798 platform.
• "Cookies" means small text files placed on your device by websites you visit, used to store information about your session and preferences.
• "KYC" means Know Your Customer — the identity and address verification process required to comply with anti-money-laundering and responsible-gambling obligations.
• "Consent" means a freely given, specific, informed and unambiguous indication of your agreement to the processing of your personal data for a stated purpose.
• "Legitimate Interests" means a legal basis for processing personal data where it is necessary for the genuine interests of r798 or a third party, provided those interests are not overridden by your rights and interests.

3 Data Controller

r798 acts as the Data Controller in respect of personal data collected and processed through the platform at r798.cam. As Data Controller, r798 is responsible for determining why and how your personal data is processed and for ensuring that such processing complies with applicable data protection principles.

Where r798 engages third-party service providers (Data Processors) to carry out processing activities on its behalf — such as payment processing, analytics or cloud hosting — those providers act only on r798's documented instructions and are bound by contractual data processing agreements that reflect applicable data protection requirements.

4 Data We Collect

r798 collects the following categories of personal data, depending on how you interact with the platform:

4.1 Registration Data

When you create an account, we collect information you provide directly, including:

• Full legal name
• Date of birth (to verify you are 18 years of age or older, or meet the higher minimum age required by the Operator's jurisdiction)
• Email address
• Mobile phone number
• Residential address (street, city, postal code, country)
• Username and encrypted password
• Preferred currency and language settings

4.2 Identity Verification (KYC) Data

To comply with anti-money-laundering obligations and responsible-gambling requirements, we may collect:

• Government-issued photo identification (national identity card, passport, driving licence)
• Proof of address documents (utility bill, bank statement or similar official document dated within three months)
• Payment method verification documents (card photographs, e-wallet screenshots)
• Source of funds documentation where required by the Operator's compliance obligations

4.3 Financial Transaction Data

When you make deposits or withdrawals through the platform, we collect transaction records including amounts, timestamps, payment method references and transaction identifiers. We do not store full card numbers or complete bank account details — such data is handled directly by PCI-DSS-compliant payment processors. Payment method names familiar to Pakistani users — such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — may appear in your transaction history as contextual references. Their inclusion does not imply that these providers endorse or support gambling transactions.

4.4 Usage and Behavioural Data

As you use the platform, we automatically collect technical and behavioural data, including:

• IP address and approximate geolocation
• Device type, operating system and browser version
• Pages visited, features used and session duration
• Referring URL and exit URL
• Betting and gaming activity logs (bet amounts, game selections, outcomes)
• Login timestamps and authentication events

4.5 Communications Data

If you contact our support team by email, live chat or any other channel, we retain records of those communications including message content, timestamps and any attachments, for the purposes of resolving your query, training, quality assurance and compliance record-keeping.

4.6 Marketing Preference Data

Where you have opted in to receive promotional communications, we record your marketing preferences and consent status. You may update or withdraw your marketing preferences at any time through your account settings or by contacting support.

5 How We Collect Data

r798 collects personal data through the following channels:

• Directly from you — when you register an account, complete KYC, make deposits or withdrawals, contact support, or participate in promotions.
• Automatically — through cookies, web beacons, server logs and similar tracking technologies as you navigate the platform. See Section 10 for full details on cookies.
• From third-party service providers — including identity verification agencies, fraud detection services and payment processors, where such data is necessary to verify your identity or protect the platform against financial crime.
• From public sources — where r798 is required to conduct enhanced due diligence for anti-money-laundering purposes, we may consult publicly available sources such as sanctions lists, politically exposed persons (PEP) databases and adverse media databases.

6 Purposes & Legal Bases for Processing

r798 processes your personal data only where a valid legal basis exists. The table below summarises the primary purposes of processing and the corresponding legal basis for each:

Where processing is based on Consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. Where processing is based on Legitimate Interests, you may object to that processing — see Section 12 for details on how to exercise this right.

7 Data Sharing & Disclosure

r798 does not sell or rent your personal data. We share personal data with third parties only in the limited circumstances described below, and only to the extent necessary for the stated purpose:

7.1 Service Providers (Data Processors)

We engage trusted third-party service providers to assist in operating the platform. These may include cloud infrastructure providers, payment processors, identity verification agencies, fraud detection services, customer support software providers and analytics platforms. All such providers are bound by data processing agreements requiring them to process data only on our instructions and to maintain appropriate security measures.

7.2 The Operator

Where r798 facilitates your access to a third-party Operator's gambling services, certain personal data — including registration details and KYC documentation — may be shared with that Operator for the purpose of account creation, verification and regulatory compliance. The Operator's own privacy policy governs their use of data once received.

7.3 Legal and Regulatory Disclosure

r798 may disclose personal data to law enforcement agencies, regulatory bodies, tax authorities or courts where required by applicable law, a valid legal order or to protect the rights, property or safety of r798, its users or third parties. Where legally permissible, we will notify you of such disclosures.

7.4 Business Transfers

In the event of a merger, acquisition, reorganisation or sale of all or substantially all of r798's assets, personal data held by r798 may be transferred to the acquiring entity. We will endeavour to notify affected users in advance of any such transfer and to ensure that the recipient entity is bound by privacy obligations at least as protective as those set out in this Policy.

8 International Data Transfers

r798's platform infrastructure may involve the transfer of personal data to servers or service providers located outside your country of residence, including outside Pakistan. Where personal data is transferred internationally, r798 ensures that appropriate safeguards are in place to protect that data, which may include:

• Standard contractual clauses approved by recognised data protection authorities.
• Data processing agreements incorporating binding data protection obligations.
• Transfers to countries recognised as providing an adequate level of data protection.

By using the r798 platform, you acknowledge that your personal data may be transferred to and processed in countries outside Pakistan. If you have questions about the safeguards applied to any specific transfer, please contact us at [email protected].

9 Data Retention

r798 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal or regulatory obligations. The following general retention guidelines apply:

At the end of the applicable retention period, personal data is securely deleted, anonymised or archived in accordance with r798's data lifecycle procedures. Anonymised or aggregated data from which no individual can be identified may be retained indefinitely for analytical purposes.

10 Cookies & Tracking Technologies

r798 uses cookies and similar tracking technologies (web beacons, pixel tags, local storage objects) to operate the platform effectively, analyse usage patterns and, where you have consented, deliver personalised content and promotions.

10.1 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the platform to function. They enable core features such as session management, login authentication and security. These cannot be disabled without impacting platform functionality.
• Analytical / Performance Cookies: Collect anonymised data on how users interact with the platform — pages visited, time spent, errors encountered — to help us improve performance and user experience.
• Functional Cookies: Remember your preferences such as language settings, currency selection and notification preferences to provide a more personalised experience.
• Marketing / Targeting Cookies: Used only where you have provided explicit consent, to deliver relevant promotional content and measure the effectiveness of marketing campaigns.

10.2 Managing Cookies

You can control and manage cookies through your browser settings. Most modern browsers allow you to block or delete cookies, or to be notified when a cookie is set. Please note that disabling certain cookies may affect the functionality of the r798 platform. You may also update your cookie preferences at any time through the cookie consent tool displayed when you first visit the platform.

11 Children's Privacy

The r798 platform is strictly intended for adults aged 18 years or older — or the higher minimum age required by the Operator's licensing jurisdiction. We do not knowingly collect personal data from individuals under the applicable minimum age. If you are a parent or guardian and believe that a minor in your care has provided personal data to r798 without your consent, please contact us immediately at [email protected].

Upon receiving a verified report of a minor's data being held by r798, we will take prompt steps to delete that data and close any associated account. Any gameplay or transactions conducted by a minor will be voided and deposits returned in accordance with applicable law.

12 Your Rights

Subject to applicable law, you hold the following rights in respect of your personal data held by r798. All requests are handled free of charge and responded to within a reasonable timeframe (typically 30 days). To exercise any of these rights, contact us at [email protected] with the subject line "Data Rights Request".

Please note that certain rights are not absolute and may be subject to exemptions where, for example, retention of data is required by law (such as anti-money-laundering legislation) or where exercising a right would adversely affect the rights of third parties.

13 Data Security

r798 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration or disclosure. These measures include:

• TLS (Transport Layer Security) encryption for all data transmitted between your device and our servers.
• AES-256 encryption for personal data stored at rest on our systems.
• Role-based access controls ensuring that only authorised personnel can access personal data, and only to the extent required for their specific function.
• Regular security audits, penetration testing and vulnerability assessments conducted by independent security professionals.
• Multi-factor authentication (MFA) requirements for administrative access to systems containing personal data.
• Comprehensive incident response procedures, including a data breach notification protocol that complies with applicable reporting obligations.

While r798 takes all reasonable steps to protect your personal data, no method of transmission over the internet or method of electronic storage is completely secure. You play a role in protecting your data too — please keep your account password strong and confidential, and contact us immediately if you suspect unauthorised access to your account.

14 Third-Party Links & Services

The r798 platform may contain references to or descriptions of third-party services, including the Operator's gambling platform. When you navigate away from r798.cam to a third-party platform, you are subject to that third party's own privacy policy and data practices. r798 is not responsible for the privacy practices, content or data security of third-party platforms and recommends that you review the relevant privacy policy before providing any personal data to a third-party service.

15 Policy Amendments

r798 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law or platform features. When material changes are made, we will notify you by displaying a prominent notice on the platform homepage and, where we hold your email address, by sending a notification to your registered email.

The "Last updated" date at the top of this page reflects the date of the most recent revision. We encourage you to review this Policy periodically. Your continued use of the platform following the publication of an updated Policy constitutes your acceptance of the revised terms. If you disagree with any changes, you may request account closure in accordance with the Terms & Conditions.

16 Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the way in which r798 processes your personal data, please contact our Data Protection team using the details below. We aim to respond to all privacy-related enquiries within five business days.

For responsible gambling support or self-exclusion requests, please visit our dedicated Responsible Gambling page or include "Responsible Gambling" in the subject line of your email.